Question 1

What devices do you repair?

Accepted Answer

We work on phones, game consoles, laptops, computers, tablets, charging ports, HDMI ports, and motherboard-level electronics. We do not repair TVs, speakers, or amplifiers.

Question 2

Do I need an appointment?

Accepted Answer

No appointment is required for in-store service. Walk-ins are welcome during business hours at 4673-B Montana Ave, El Paso, TX 79903.

Question 3

Do you offer free diagnostics?

Accepted Answer

We provide a free initial evaluation. In some advanced cases a diagnostic fee may apply if the repair is declined or deeper troubleshooting is required.

Question 4

How long does a repair usually take?

Accepted Answer

Many common repairs can be same day, while board-level or special-order part repairs may take longer. We explain realistic turnaround after inspection.

Question 5

Do you repair PS5, Xbox, and Nintendo Switch?

Accepted Answer

Yes. We commonly inspect HDMI issues, charging problems, overheating, storage issues, no power faults, and board-level console damage.

Question 6

Do you repair iPhones and Samsung phones?

Accepted Answer

Yes. We work on many common phone repairs such as screens, batteries, charging ports, diagnostics, and some motherboard-level issues depending on the device condition.

Question 7

Do you repair MacBooks and Windows laptops?

Accepted Answer

Yes. We inspect laptop power issues, screens, batteries, keyboards, charging problems, storage issues, and certain board-level faults.

Question 8

Do your repairs include warranty?

Accepted Answer

Yes. We offer a 30-day warranty on the same repaired issue. Physical damage, liquid damage, customer-supplied parts, and unrelated new failures are not covered.

Question 9

Can you help businesses or repair shops?

Accepted Answer

Yes. EP Electrocenter offers business repair support for repair shops, resellers, schools, and local organizations that need bulk or board-level repair help.

Question 10

What are your hours?

Accepted Answer

Mon-Sat 10:00 AM - 6:00 PM; Sunday Closed.

Question 11

How can I contact EP Electrocenter?

Accepted Answer

You can call (915) 341-2601, visit 4673-B Montana Ave, El Paso, TX 79903, use the contact page, or send a repair request directly from the website.

Apple — iPad Air 13” (2025)

Screen

Battery

Charging port

No power diagnostics

Software update

Motherboard repair

Other

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